No Cost Preventive Care

To help prevent illness and detect health problems early on, Rollins strongly urges you to receive all recommended preventive care. In-network preventive care services are covered in full at no cost to you.


If you enroll in any of the HSA-eligible plans (the $2,850, $4,500 or $6,550 deductible plans), Rollins will contribute $250 to your HSA. That’s free money! Use it to pay for qualified medical expenses. This tax-free account is always yours, and unused money rolls over each year.

A preventive exam is required to earn those dollars—and your pre-employment physical counts as a preventive exam! Rollins requires that each year, you get a free preventive exam (like an annual physical) or other wellness service (such as a mammogram or colonoscopy) to receive the company contribution.

Use the Health Advocate portal to track your 2019 HSA contribution.

Preventive care includes:

  • Well child visits, from birth through age 18 – exams and all recommended screenings and immunizations
  • Well adult care – annual physicals and all recommended screenings, testing, and immunizations
  • Dental services including cleanings
  • Preventive medications on the Optum Rx HDHP Preventive Drug $0 Copay List – if you are enrolled in the $2,850, $4,500 or $6,550 Deductible Plan

You and your healthcare provider should decide what types of preventive care are appropriate for you, based on your age and risk factors.

Preventive care for adults and children is covered when provided at clinically appropriate intervals as established under federal guidelines.

Child care – birth through age 18

  • Vision screening
  • Hearing screening
  • Oral health screening
  • Screening for lead exposure
  • Anemia screening
  • Tuberculosis screening
  • Pelvic exam and Pap test
  • Newborn screenings
  • Development and behavior tests
  • Cholesterol and lipid level screening
  • Screening for depression
  • Obesity screening and counseling
  • Behavioral counseling to promote a healthy diet
  • Screening for sexually transmitted infections
  • Hepatitis A & B
  • Diphtheria, tetanus, pertussis (DtaP)
  • Pneumococcal conjugate (pneumonia)
  • Human papillomavirus (HPV)
  • Haemophilus influenzae type b (Hib)
  • Polio
  • Measles, mumps, rubella (MMR)
  • Meningococcal polysaccharide Rotavirus
  • Varicella (chicken pox), Influenza (flu)

Well-adult care – age 19 and older

  • Vision eye chart test by your primary doctor
  • Hearing screening
  • Cholesterol and lipid level screening
  • Diabetes screening
  • Prostate cancer screening including digital rectal exam & prostate antigen (PSA) test – See frequency guidelines below.
  • Breast exam, breast cancer screening, mammography – See frequency guidelines below.
  • Pelvic exam and Pap test - See frequency guidelines below.
  • Screening for sexually transmitted infections
  • Screening for HIV
  • Bone density test to screen for osteoporosis – See frequency guidelines below.
  • Colorectal cancer screening including fecal occult blood test, barium enema, flexible sigmoidoscopy, screening colonoscopy – See frequency guidelines below.
  • Aortic aneurysm screening
  • EKG –See frequency guidelines below.
  • Pregnancy screenings including, but not limited to the following previously covered under maternity benefits:
    • Hepatitis
    • Asymptomatic bacteriuria
    • Rh incompatibility
    • Syphilis
    • Iron deficiency anemia
    • Gonorrhea
    • Chlamydia
  • Screening and intervention services (including counseling and education) for the following:
    • Obesity
    • Genetic testing for breast and ovarian cancer
    • Behavioral counseling to promote a healthy diet
    • Breastfeeding
    • Aspirin use for prevention of cardiovascular disease
    • Tobacco use and diseases caused by tobacco use
    • Alcohol use
  • Hepatitis A
  • Hepatitis B
  • Diphtheria, tetanus, pertussis (DtaP)
  • Varicella (chicken pox)
  • Influenza (flu)
  • Pneumococcal conjugate (pneumonia)
  • Human papillomavirus (HPV)
  • Measles, mumps, rubella (MMR)
  • Meningococcal polysaccharide
  • Herpes zoster (shingles)
Well-adult care One per calendar year
Mammogram One per calendar year
Osteoporosis One baseline beginning at age 40
Prostate antigen (PSA) test One per calendar year
EKG One baseline between ages 35 and 39
Fecal occult blood test One per calendar year
Sigmoidoscopy Once every five years
Colonoscopy As deemed medically necessary

Quit for Life! Tobacco Cessation Program

Show your heart some love - and quit smoking. When you do, the benefits start right away. Just one day after you quit, your risk for heart attack begins to drop. One year later, it’s cut in half.

The Quit For Life® Program will give you a trained Quit Coach®. The coach understands why you smoke. More importantly, they know why you want to quit—for yourself and the people you love. A coach will work with you one-on-one by phone. Every coaching session gives you the know-how and positive encouragement you need to quit for good. Together, you’ll map out a personalized quit plan that’s right for you. Plus, your coach will give you tried-and-true strategies to fend off cravings, handle social situations, and avoid triggers that make you want to smoke.

Along with phone coaching, you’ll have access get other tools to help you stay strong 24/7, including:

  • Up to eight weeks of nicotine patches or gum at no additional cost to you
  • A copy of the step-by-step Quit Guide to help you throughout your quit
  • Access to Web Coach®, an exclusive online community where you can track your progress and connect with others trying to quit
  • Text2QuitSM, a service that sends you personalized text message reminders, tips and encouragement tailored to your quit

Rollins will pay for you and/or your dependents to go through the Quit For Life® Program. Complete the program to have the tobacco surcharge removed from your monthly medical premium! AND, if you complete the Program by November 30, the surcharges you paid during the year will be refunded to you! Call 866-784-8454 or go to to start quitting today!

Online Doctor Visits

Watch this video to learn more!

Employees enrolled in a Rollins medical plan will have access to virtual doctor visits. You can talk to a doctor anywhere anytime who can diagnose and treat a variety of non-emergency illnesses, including:

  • Fever
  • Sinus problems
  • Sore throat
  • Cold/flu
  • And more!

Talk to a doctor whenever you need to—365 days a year. Whether you’re at home or traveling, online doctor visits provide convenient access to medical professionals to help you feel your best.

Depending on your medical plan provider, you will have access to different services. See below for more information:


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Your Anthem or UHC Nurse

Health problems have a tremendous effect on your quality of life – at home and at work. Your Anthem or UHC Nurse can help you and your covered family members navigate the healthcare system and assist in coordinating your medical care.

Your Anthem or UHC Nurse is an experienced registered nurse, available to Anthem and UHC medical plan participants at no extra charge.

  • Your Anthem or UHC Nurse does not take the place of your healthcare providers. Your primary care physician and other medical professionals are responsible for your care and treatment.
  • Your Anthem or UHC Nurse can help bridge the gap between your doctor and other providers and help you receive the most from your health benefits.
  • Your health information is always confidential, in compliance with all privacy laws.

If your health records indicate that you could benefit from connecting with a medical expert, an Anthem or UHC Nurse will call you. You can also contact a nurse by calling the number on the back of your medical ID card.

Health Advocate

Get Healthcare Help and Improve Your Well-Being with the NEW Health Advocate Portal!

If you’re enrolled in a Rollins medical plan, better health is at your fingertips. Whether you want to eat better, get fit, stop smoking or stress less, the Health Advocate wellness website can help. Just log on through your computer or mobile device to access a wide variety of helpful resources and improve your health at your own pace.

On the Health Advocate wellness website, you can:

  • Complete your confidential Personal Health Profile to get a snapshot of your current health status and risk for certain diseases and conditions.
  • Use Progress trackers with the ability to sync your fitness device.
  • Start a Health Challenge for yourself or with others.
  • Access MedChoice Support™ for help making health decisions.

Rollins offers the following Health Advocate services to all employees and their families

Unlimited, confidential access to a Personal Health Advocate, typically a registered nurse supported by medical directors and benefits and claims specialists, who can get to the bottom of a wide variety of healthcare and insurance-related issues, no matter how long it takes.

Your Personal Health Advocate can help:

  • Find the right doctors and hospitals
  • Schedule tests and appointments; secure second opinions
  • Explain benefits coverage and health conditions; research the latest treatments
  • Resolve billing and claims issues; locate eldercare services

Any employee eligible for Rollins benefits, their spouses, dependent children, parents, and parents-in-law can take advantage of Health Advocate’s services — at no cost to you, and it’s completely confidential. You don’t even have to be covered by a Rollins medical plan.

Health Advocate is available at 1-866-695-8622, from 8 am to Midnight Eastern Time, Monday through Friday.

You can also download a copy of their Quick Reference Guide.


Did you complete your preventive exam and you plan to enroll in one of the HSA-eligible plans? Then, you’re eligible for the 2019 Rollins HSA contribution of $250!

Log in to the wellness website. If you’re already registered, sign in with your username and password If you haven’t registered yet, click “Register Now” and continue with the steps.

Be a Smart Consumer and Save Money!

As you manage your healthcare, you’ll quickly discover it pays to shop around and ask questions. Rollins medical plans are designed to encourage you to make smart choices about your care.

Since you share in the actual cost of the services and medication you receive through deductibles and coinsurance, it benefits you to choose cost-effective options. Here are some tips to help you.

Use in-network doctors and facilities. Your insurance carrier has pre-negotiated rates with in-network providers. This means you’ll typically pay less when you stay in-network. Follow these instructions to find providers in your carrier’s network.

Verify coverage first. Avoid surprise bills – check with your insurance carrier to ensure a provider is in-network or to see if a particular service is covered under your plan.

Select a primary care physician (PCP). Visiting the same doctor throughout the year — and even over many years — helps establish a comfortable rapport, making you more likely to bring up concerns early on. And, a long-term relationship ensures your doctor gets to know you well and develops an in-depth understanding of your medical history.

Use your free in-network preventive care. Keep up with annual physicals, immunizations, routine cancer screenings and more, which can help detect health issues early on, and possibly prevent costly care down the road.

Choose generics. Generic drugs have the same effectiveness, quality and safety as brand-name drugs, but cost 30%–75% less.

Only use the ER for real emergencies. Visit an urgent care center for conditions that need immediate attention but aren’t life- or limb-threatening, such as broken bones, sprains, and cuts requiring stitches. Doing so could save you hundreds or even thousands of dollars!

Compare prices. Pharmacies, doctor’s offices, imaging centers, and other facilities may charge different prices for the same service. Use the OptumRx Price & Save Tool on the OptumRx member portal to get the lowest cost medications in your area. Make some calls to compare prices before you decide where to go. Big box stores, like Sam’s Club and Costco, traditionally have the lowest cost options on prescription medications. And, you don’t have to be a member to get your prescriptions filled there!

Use tax-free accounts. Paying for care with money from a Health Savings Account (HSA) or Flexible Spending Account (FSA) reduces your out-of-pocket expenses, since you’re using tax-free money. Learn more.

Talk to a doctor anywhere, anytime. Whether you’re at home or traveling, you can talk to a doctor who can diagnose and treat a variety of non-emergency illnesses, like fevers, sinus problems, cold/flu and more! Employees enrolled in a Rollins Medical plan have access to virtual doctor visits. Learn more.

Get help coordinating your care. Your Anthem or UHC Nurse can help you and your covered family members navigate the healthcare system and help you receive the most from your health benefits. If your health records indicate that you could benefit from this program, an Anthem or UHC Nurse will call you. You can also contact a nurse by calling the number on the back of your medical ID card.

Take advantage of Health Advocate for help coordinating your care. Health Advocate can help you understand tests, treatment and medications prescribed by your doctor. They can also help you transfer medical records, coordinate services for terminally ill, arrange for homecare equipment after being discharged from the hospital and more.