Overview

Your mental and emotional well-being is extremely important to Rollins. We want all of our employees to live a happy and healthy life, and mental fitness is an important part of achieving this goal. With this in mind, Rollins offers a comprehensive Employee Assistance Program (EAP) through EAP Works to help you through some of life’s challenges.

Individual, Couples and Family Counseling may be helpful for a variety of concerns such as: stress, parenting issues, grief over the loss of a loved one, anxiety, depression, substance abuse and other personal concerns. EAP Works also provides work/life resources for childcare, eldercare, financial, and legal issues. All employees and dependents have access to the following free confidential counseling and referral services:

Benefits Access to services per year
24/7 support for personal concerns Unlimited
Face-to-face or telephone counseling 4 sessions per issue per year
Childcare and eldercare resources available in 3 days Unlimited
Financial and legal consultation 30-minute consultation per issue

Key things to know about EAP Counseling Benefits

  • Ease of access. You do not need to be enrolled in Rollins' medical plan to participate in the EAP. Employees and dependents may use the toll-free line (888-882-1985) as the single access point for EAP services. Our experienced staff will explain the EAP service, arrange an “in-person” or “telephone” assessment and approve you to begin work with your EAP counselor. The assessment can help identify issues and appropriate courses of action.
  • In-network care. In most cases, your EAP Counselor will be in your insurance network, allowing you to continue to see the same counselor if you need more than the four EAP sessions. However, you will need to pay your deductible and copay for these continuing sessions.
  • Whether you’re looking for information, work/life resources, or confidential counseling, EAP Works can help with a simple call to 888-882-1985 or log on at www.eapworklife.com with the username: pest and password: control.